Shipping Policy

At Lynn's Nail, we are deeply committed to providing a completely transparent, prompt, and reliable shopping experience. Every premium set of press-on nails and matching beauty accessories is carefully hand-inspected and dispatched directly from our boutique store in Charleston, Illinois.

1. Shipping Territory & Costs

Service Area Constraints: We ship exclusively to physical and residential addresses within the United States. We do not offer international transit options at this time.
Free Standard Shipping: Automatically unlocked at checkout on all orders totaling $50.00 or more.
Standard Flat-Rate Shipping: A predictable flat fee of $4.95 applies to all retail orders under $50.00.
Honest Pricing Mandate: We charge exactly $0.00 Restocking Fees and no surprise handling or administrative fees; all applicable sales taxes are calculated transparently at checkout.

2. Handling & Order Cut-Off Times

Our logistics fulfillment desk operates 7 days a week, including Sundays, to ensure your premium sets are packaged and handed over to mail carriers without delay:

Daily Order Cut-Off Time: 5:00 PM (CT) Central Time.
Fulfillment Handling Window: 1 – 2 Business Days from verified checkout validation.
Processing Schedule: Paid orders completed before our 5:00 PM cut-off are meticulously prepared and securely packed to be ready for carrier pickup by the next operational business day.

3. Transit Time & Carrier Delivery Estimates

Transit Window: 3 – 5 Business Days depending on destination constraints.
Total Estimated Delivery: 4 – 7 Business Days from final checkout.
Trusted Delivery Partners: We route shipments via premier domestic shipping networks including USPS, UPS, and FedEx. A dedicated real-time parcel tracking code is emailed to you instantly upon order dispatch.

4. Free Local Store Pickup (Charleston, IL Click & Collect)

If you reside in or are traveling through the Charleston area, you can easily bypass carrier transit windows by collecting your items in person from our physical boutique:

In-Person Pickup Hub: 2110 Woodfall Dr, Charleston, IL 61920.
Preparation Window: Most local orders are compiled, checked, and ready for customer collection within 2 hours during our standard boutique operating hours.

5. How to Place an Order for Store Pickup

Collecting your online order directly from our storefront is streamlined and completely free:

Select Your Items: Add your desired luxury press-on nail sets and styling tools to your digital shopping cart.
Toggle "Pick Up" at Checkout: On the checkout information page, simply tick the "Pick Up" button instead of "Ship" to strip out mail delivery fees instantly.
Wait for Notification: You will receive an initial "Order Confirmation" message, closely followed by a dedicated "Ready for Pickup" email notification once your items are set aside.
Collect at Boutique: Visit our storefront at 2110 Woodfall Dr during operating hours, bringing along your Order Number and a valid ID for safe security validation.

6. Tracking & Delivery Address Accuracy

Real-Time Monitoring: Your shipment confirmation dispatch notice contains a direct hyperlink to track your package status every step of the way.
Address Verification: Please closely evaluate your destination spelling at checkout. Secondary customer-side reshipment fees may apply if a package is returned to our facility due to an incomplete or incorrect address string.

7. Delivery Issues, Deficiencies & Transit Damage

We pack our sets securely, but if a courier mishandles your package, we will make it right immediately. Please email support@lynnsnail.us within 24 hours of documented delivery. Make sure to include your order number along with clear photos of the damaged item and exterior packaging to trigger an instant replacement or refund stream.

8. Official Corporate & Contact Specifications

Store Name: Lynn's Nail
Physical & Corporate Address: 2110 Woodfall Dr, Charleston, IL 61920, United States
Dedicated Support Email: support@lynnsnail.us
Boutique Support Phone: +1 (217) 508-4148